Path to Delightenment:
Improving the Legal Client's Journey

The legal client's journey starts the moment they reach out to your firm but it doesn’t end there. Learn how to ensure client satisfaction through each step of the client journey.
Path to Delightenment: Improving the Legal Client's Journey

What's inside

Understanding the client journey
The three phases of the client journey
6 elements of a delightful client experience
Why does the client journey matter?
Automating the client journey
Lawmatics