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Path to Delightenment: 
Improving the Legal Client's Journey

The legal client's journey starts the moment they reach out to your firm but it doesn’t end there. Learn how to ensure client satisfaction through each step of the client journey.
Path to Delightenment: Improving the Legal Client's Journey eBook

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What's inside?

Understanding the Client Journey
Why Does the Client Journey Matter?
The Three Phases of the Client Journey
Automating the Client Journey
6 Elements of a Delightful Client Experience
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