LAWMATICS, INC.
Sub‑Processor List
Last Updated June 17, 2026
Sub‑Processor List
As a Business Associate (BA) and data sub‑processor, Lawmatics engages the following sub‑processors to support its SaaS product for law firms. Each vendor undergoes our vendor due diligence, and where applicable, we maintain Business Associate Agreements (BAAs).
| Sub‑Processor Name | Purpose / Service | Data Types Processed | Location | Security / Privacy Details |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure & hosting | PHI, PII, application data | USA | AWS Security |
| SendGrid (Twilio) | Transactional email delivery | Email addresses, message content | USA | Twilio Security |
| Github | Source code & CI/CD pipeline | Application source code, metadata (no customer data) | USA | Github Security |
| Sentry | Error monitoring | Error logs (may include PII metadata) | USA | Sentry Security |
| Slack | Internal team collaboration | Internal communications (no PHI) | USA | Slack Security |
| Drata | Compliance automation | Internal security evidence and controls | USA | Drata Trust |
| Google Workspace (G Suite) | Email, docs, calendar, file sharing | Internal communications, attachments, metadata (may include PII/PHI) | USA | Google Workspace Security |
| Segment (Twilio) | Customer event tracking pipeline | Customer IDs, behavioral data | USA | Segment Security |
| Twilio | SMS delivery | Phone number, message content | USA | Twilio Security |
| Intercom | Customer support chat, onboarding, and CRM | End-user names, email addresses, support messages | USA | Intercom Security |
| LogRocket | Session replay and frontend error tracking | User session data, form input (may include PII — requires configuration to exclude PHI) | USA | Logrocket Security |
| New Relic | Application performance monitoring (APM) | Server logs, traces, error data (may include user metadata) | USA | Newrelic Security |
| Forest Admin | Customer support | Customer data (may include PII/PHI) | USA | Forest Admin Trust Center |
| OpenAI | AI features only | PHI, PII, application data, customer data | USA | OpenAI Trust Center |
| Langfuse | AI feature logs and tracing | PHI, PII, application data, customer data | USA | Langfuse Security |
| Anthropic, PBC | AI assistant tools for internal data analysis, support review and software development | Customer account and contact data, product usage data, support communications | USA | Anthropic Trust Center |