Sending your clients text messages isn’t always necessary for every part of the legal process, however there are some stages of the client journey that are. For example, when a client books a consultation, it’s incredibly useful to send an automatic follow up text message. Because it’s convenient, instant, and often the most preferable method of communication for many clients, lawyers would be throwing away a missed opportunity not to embrace texting clients.
Text messaging for law firms enhances the client experience and boosts engagement, significantly better serving your clients. Faster communication means faster results, which saves you and your clients time.