Venar Ayar
Founder & Partner
Ayar Law
clients served
new signups per week
star client rating
Practice Area
Tax Resolution & Mass Tort Intake
Business Size
100+ Staff
Location
Detroit, MI & San Diego, CA
Switched From
Manual
Venar Ayar is the founder of Ayar Law, a Michigan-based tax resolution firm that helps individuals and businesses resolve complex IRS and state tax matters. A tax attorney by training, Venar also leads DV Injury Law, a mass tort intake firm, and Ayar Accounting, which supported ERC/COVID relief filings during the pandemic.
From managing audits and tax fraud defense to building call centers and launching national intake operations, Venar is a business-minded legal entrepreneur who’s used Lawmatics to scale operations far beyond the walls of a traditional law firm.
His firsthand experience running businesses, from supermarkets to accounting services, has shaped his systems-oriented approach to law. For Venar, Lawmatics became the infrastructure that allowed him to step out of the day-to-day and focus on building scalable, cross-functional legal businesses.
Venar’s vision wasn’t just to run a law firm — it was to build a business that could grow without relying on him. Before Lawmatics, however, his team struggled with serious operational roadblocks. Without a CRM or centralized system for intake, follow-ups were often missed and leads slipped through the cracks. Client onboarding was slow and heavily manual, with documents collected piecemeal and no clear status tracking. High intake volumes only magnified the problem, and the lack of reporting left him without visibility into performance. “I was using Outlook and memory to track client status,” Venar recalls. “We couldn’t scale. I knew I needed automation, but I wasn’t a developer.”
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Document collection, follow-ups, and client communications all had to be handled manually, slowing turnaround times and putting strain on staff. Even though Venar wanted to automate, the tools he tried before Lawmatics either lacked flexibility or required developer-level skills to customize.
Over 100 intake agents, case managers, and support staff were trained quickly and consistently, thanks to standardized workflows and a user-friendly platform that minimized ramp-up time.
With automated follow-ups, e-signature collection, and detailed pipelines, the team was able to process 25,000+ clients and handle 300–400 sign-ups per week at peak, including $500M+ in ERC claims, without proportionally increasing headcount.
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Whether handling tax resolution, mass tort intake, or ERC claims, clients experienced a seamless and professional onboarding process — enhancing trust and reducing friction.
Detailed pipelines and reporting tools provided immediate insight into lead status, conversion rates, and operational bottlenecks, allowing leadership to make informed decisions and adapt quickly.
Custom forms
Lawmatics forms streamlined data collection across all practice areas, making it simple to capture client information, obtain e-signatures, and ensure complete files from the start. Each form could be quickly customized to fit new programs, campaigns, or case types without developer help.
Automations
From the moment a lead entered the system, automated workflows managed every step — triggering follow-ups, moving prospects through pipelines, and assigning tasks to the right team members. Thousands of these automations now run behind the scenes, keeping operations moving without manual oversight.
Pipelines
Highly detailed pipelines were built for each business unit — including ERC claims and mass tort intakes — to guide thousands of matters from lead to resolution. These pipelines gave Venar and his managers real-time visibility into progress, bottlenecks, and performance at every stage.
Venar is now focused on growing his businesses, not just practicing law. His future goals include:
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